What precisely are the misleading aspects of Heathrow’s self publicity and response to complaints?
If you do complain you may get a response like: “We appreciate that early-morning flights can be disturbing for local residents and Heathrow is continuously finding ways to reduce aircraft noise. For example, we provide a strong financial incentive for airlines to use the quietest planes available, including in the early-morning period, through the use of variable landing charges.”
One response has to be: ‘You would not know it’! The eight planes that arrived between 920am and 930am on Sunday 5th October completely ruined a beautiful sunny morning. They were all the largest type and flying at the lowest possible elevation.
Why would these airlines be bothered? Easyjet might benefit but it is dishonest and disingenuous of Heathrow and their ‘Customer Relations’ to suggest that financial incentives make any difference to the global airlines.
And the searches I have been able to make do not provide information about noise.
What would be really useful is to have someone in the know to provide honest information. Any air traffic controllers out there?
